FAQ

How hard are freeskates to learn?

Freeskates are easier to learn than you'd think! With proper instruction, it's possible to be riding downhill and on flat in about 5 hours and conquering slight hills in around 15 hours (~1-2 weeks of consistent practice).

To put this in perspective, this is less time than it takes to learn juggling, unicycling, or how to ollie on a skateboard.

How do I get started learning?

Check out our all-in-one beginner learning page! Don't be shy about reaching out to us directly for help, or post in our community group on Facebook! https://www.facebook.com/groups/USAFreeskaters/

What are JMKRIDE freeskates made of?

A complete set is comprised of wheels, bearings, trucks, decks, and grip tape.

  • Our decks are painted aircraft-grade aluminum.
  • Our trucks are painted high-strength steel.
  • Our bearings are custom-made quality ABEC-7 bearings with built-in spacers for added durability.
  • Our wheels are high quality 78a high quality PU.
  • Our grip tape is longboard-grade extra-sharp griptape.

Any Assembly Required?

Yes, minor assembly is necessary. The skates are shipped partially assembled in a box. The decks must be attached using the included tool and the grip must be applied. See our assembly tutorial here: Assembly tutorial.

How can I connect with the community?

Join "USA Freeskaters" on Facebook. We try to approve requests same-day, but please reach out via messenger or email if there is an issue with this.

Don't be shy to ask for help! Everyone in the freeskate community loves to help share this fantastic sport, and everyone was in your shoes at one time. No one has ever hopped on freeskates and been able to just ride away.

What is the Return Policy?

Please see our page Returns and Exchanges.

When will my order ship?

If there is no issue with your payment, we will ship your skates next business day at the latest. If there is an issue with your payment, we will reach out to you to resolve it.

If there is a delay receiving your skates after your tracking has been provided to you, please contact the shipping service chosen during checkout as we no longer have control over the skates making their way to you.

Where do you ship?

This shop handles orders in North America.

JMKRIDE has the ability to ship anywhere in the world. We have a full list of our global shops at jmkride.com/shops. If your country is not listed, please reach out to us at jmkride.com/contact-us and we're more than happy to facilitate your order.

For searchability I will list them here. We have specific shops for the following countries: USA, Canada, Japan, South Korea, Australia, New Zealand, Europe, Great Britain, China, Russia, Singapore, Malaysia, Thailand, and Vietnam. We also have country-specific contact forms to allow us to personally calculate your best shipping options. These forms include the following countries: Vietnam, UAE (United Arab Emirates), Latin America (Central and South America), Brazil, South Africa, and an other category.

My question is not listed.

Please reach out to us at jmkride.com/contact-us or send us an email at ussales@jmkride.com.